Section 01
1. Information We Collect
When you interact with JB Stationers (jbstationers.pk), create an account, or order stationery supplies, we collect necessary information to fulfill your requests:
Personal & Contact Details
- Identification: Full legal name, preferred contact phone number, and primary email address.
- Delivery Addresses: Complete recipient residential or workplace street address, city, and postal code for courier dispatch.
- Account Records: Secure login username and encrypted credential references.
Technical & Device Data
- Standard browsing telemetry: IP address, device operating system, browser version, and pages visited to ensure optimal performance.
- Cart session records that preserve your selected stationery items as you browse our collections.
Section 02
2. How We Use Your Information
Every data point collected is utilized strictly to provide a premier client experience:
- Order Fulfillment: Packaging, invoicing, dispatching, and tracking your stationery packages across Pakistan.
- Customer Concierge: Answering inquiries regarding ink varieties, bulk institution orders, or delivery timing via WhatsApp or email.
- Service Enhancement: Enhancing catalog discovery and optimizing site loading speed.
- Fraud Prevention: Verifying order authenticity and shielding our community from unauthorized activities.
Section 03
3. Payment Processing & Data Security
We implement industry-grade technical and physical safeguards to safeguard all sensitive customer records.
Zero Direct Card Storage: JB Stationers never stores credit card or debit card numbers on our servers. For Cash on Delivery (COD) orders, payment occurs securely in person with courier delivery personnel. Online transactions are routed through encrypted bank channels.
Our website utilizes 256-bit Secure Sockets Layer (SSL) encryption for all customer communication, checkout operations, and browsing sessions.
Section 04
4. Cookies & Web Tracking
We employ small data files known as cookies to maintain shopping functionality:
- Essential Session Cookies: Required to preserve items in your shopping basket and manage checkout navigation.
- Preference Cookies: Remember your selected filters, search preferences, and currency display.
- Performance Analytics: Help us identify broken links and optimize mobile responsiveness.
You can adjust or disable cookie permissions in your browser settings at any time without restricting essential product browsing.
Section 05
5. Third-Party Sharing
JB Stationers does not sell, rent, or trade your personal data to marketing third parties. We share data solely with authorized logistical partners:
- Courier Partners: Nationally recognized logistics carriers (e.g. Trax, TCS, Leopard Courier) receive your name, address, and contact number strictly for package drop-off.
- Legal Compliance: When strictly required by Pakistani regulatory authorities under the Electronic Transactions Act (2002) or pertinent consumer statutes.
Section 06
6. Your Data Rights & Choices
As a client of JB Stationers, you maintain clear sovereignty over your personal profile:
- Access & Review: You may request an itemized summary of personal data held about you.
- Correction: Update contact addresses, recipient names, or phone numbers via your account dashboard or concierge assistance.
- Account Erasure: Request permanent removal of your account profile from our database upon settling outstanding orders.
